What it costs
A CareBuddy is a trained, verified, non-clinical healthcare assistance professional who goes with your family member to hospital and handles the practical side of the day — registration, queues, departments, paperwork.
What the fee covers
The amounts below are the Samay Care assistance fee only. Doctor fees, tests, medicines and any other hospital charges are billed by the hospital and paid directly to them. We never take payment on a hospital’s behalf.
How payment works
You see the exact total — fee, GST and any discount — before you confirm anything. The price is worked out by our own systems at the moment you book and is fixed for that booking; later changes to our price list never change what an existing booking costs.
Online payment is not switched on yet. Until it is, a booking is arranged with you directly and we will tell you how to pay before anything is confirmed.
Refunds
Our cancellation and refund terms are set out in full on the refund and cancellation policy, including who approves a refund and how long it takes to reach your bank.
Samay Invotech Private Limited. Questions about a fee: hello@samaycare.com. See also our terms and privacy notice.